Never Split the Difference* is an instant classic.
Written by an ex-FBI hostage negotiator, it’s an entertaining and highly practical guide to getting what you want while preserving and even improving your relationships. It’s essential for salespeople and deal makers. However, what makes the book special is that it’s just as critical for office workers, parents, spouses and everyone else.
If you want something from another person, the detailed tactics and approach outlined in the book, will help. Unlike most business books, it’s packed from beginning to end with field-tested, useful tactics and advice.