We have a setup fee 100% of the time on all of our Dollar down packages

That means if we are telling the customer a different variation of this fact it will be considered a lie and a $198 penalty will be applied to that agent.  

This is not because we are looking to take something it is because “If we have started work on your project, the setup fee will apply”.  So when we explain to a customer that we need our payment for the setup fee the customer will not tell us that they were told by an agent that they don’t have a setup fee. Making this a lie

Same applies to our cancelation policy if a customer ask you if they can cancel and you tell them anytime without explaining the early termination fee equal to your regular monthly payment as well as the fact that we will need the setup fee also.

Here is our cancellation Policy: You are allowed to cancel at any point during your trial period! An early termination fee equal to your regular monthly payment will be charged when cancelling prior to your trial period end date. If we have started work on your project, the setup fee will apply. Our terms and conditions can be found by clicking

Here is a response you can use

The setup fee is not cancelable because we purchase the demographic and audience data for your ad campaign along with creation of the advertisement.