Heating and Air 2 Posted on March 26, 2018April 22, 2020Author Ray Foster 0 Welcome to your Heating and Air 2 Quiz. Please click on "Next" to continue. Why can talking about hard work be helpful? Because everyone likes to complain about how hard they work Because it shows empathy for the fact that the HVAC worker works hard, and may allow you to connect with them Because we want to make sure the HVAC technician is working hard when we call Because if they are working hard they are willing to spend a lot of moneyThere are relatively few HVAC companies competing for space in the heating and cooling market. True FalseWhen talking to an HVAC company owner it is important to understand how the season might affect his or her business so that you can create strong rebuttals. True FalseYou're talking to the owner of an HVAC company who expresses his dislike for services like Angie's List, Yelp, etc. because of their rating systems. What should you say? Our rating system is 0 to 10, and all out companies are 10s We do not rate companies. We list them as Veteran Approved businesses. You can buy more rating points for $1000 each All three of the above None of the aboveWhich of the following are things that an HVAC technician deals with? (Check all that apply) Pressurization Air Exhaust Air Intake System ConfigurationsHVAC technicians are just like handymen and do not require any specialized training. True FalseWhat can we do to help the HVAC client with his business? Gurantee them the highest ratings on sites like Angie's List Promote their business as a Veteran Approved business Call local Veterans and give them the company's information Get rid of all other HVAC sponsors on the VNN websiteWhat is the equation for success for most HVAC companies? Hard Work = More Work and More Money More Business = Happy Customers and More Profit Happy Customers = More Business and More Profit More Customers = Happy Customers and More WorkWhat is one way an HVAC company can legitimately earn more profits? Use less materials than suggested by the HVAC Mechanical Code Use cheaper wiring when connecting new systems to power sources. Do the job right on the first try so there is no need to return to make repairs Quote customers for more work than they are actually doing Use refurbished and used parts and quote the customer for new parts Stage Name/Real Name Unit Time is Up!