Basic Training 2 Posted on May 9, 2018April 22, 2020Author Ray Foster 0 Welcome to your Basic Training 2 Quiz. Please click on "Next" to continue. As a general rule, you want to rely more on the emotional side of supporting our heroes than the facts. True FalseYou are talking to Harry, an electrical contractor who is expanding his business and intends to hire new electricians. What are good ways to proceed with the conversation? (Select all that apply) Tell him a growing business needs to save money and they should not advertise Tell him advertising goes a long way in helping to grow a business and we provide many options to meet his company's needs Tell him that hiring Veterans is an honorable way to support the sacrifices they have made for our freedomsCongratulations! You just sold a Victory Display package to Arrowhead Guns and Ammo. You are now verifying the customer's information and you type in the following: Arrowhead Guns and Ammo 1234 S Western Ave Tucson, AZ 85710 (520)555-6554 [email protected] What did you type in incorrectly? S should be South Avenue needs to be spelled out And should be capitalized The email has a typoIf it will help to make a sale, a small lie about our services is okay every now and then. Yes NoThe Hometown Hero pitch is just an exmaple. You can make up your own pitch from scratch if you want. True FalseJack owns a small engine repair shop in Florida. He wants to help support the veterans, but he doesn't like advertising on the internet because it gives too much power to customers to rate their services. What, if anything, should you tell Jack? Tell him that our rating system wil not hurt his support of veterans. Tell him we do not display any negative ratings, only the positive ones. Tell him we do not use ratings and our heroes would appreciate his support. Do not respond to his comment.When making sales, the words you choose to say to a potential client are extremely important to a successful outcome. True FalseIf I call 100 leads each day while using the proper pitch and rebuttals, research indicates that I can generally expect how many sales? 4-5 1-2 3You just sold a Victory Display package to George's Detailing. He is ready to buy and wants to pay in full. Can you offer him featured status at no charge? Yes NoYou are talking to Sandra, the office manager for a veterinarian in New Mexico. She tells you that the owner (doctor) is in surgery. What should you ask as a next step? (Select all that apply) Do you know a better time to contact him/her? Is there an email address I can send some information to? Is it okay if I hold on the phone until he/she is done? Do you by chance deal with any of the office's local marketing? Stage Name/Real Name Unit Time is Up!