Congratulations on completing your first couple weeks on the floor as a BD!  You are now ready to move on to the second portion of the training!

By now you should have learned the following:

  • Who we are
  • How to disposition a call properly
  • Who your trainer is
  • What we sell
  • How to talk to customers¬†
  • How to log into the computer systems

In this section you will learn the following:

  • Revisiting what you have already learned in Lesson #1
  • LOB’s and who you need to speak with
  • Goals
  • Objectives and Expectations
  • Weekly BD training/meetings
  • Role Playing
  • Bad Habits and how to fix them
  • Different forms of communicating

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BD TRAINING QUIZ #2