Transfers must be answered by all agents that are qualified no exceptions. The Bird Dog’s job is to get a live person on the phone. At which point you as the seasoned sales agent are required to manage the situation and close the deal.
The Bird Dogs job is to get a live person on the phone at which point you take it from there. However if a Bird dog needs training for whatever reason we need to know. You can email [email protected] or [email protected] or you can talk to your running back or let a trainer know. That being said everyone should take any transfers all the time.